About The Policy
1. Introduction
At Dublin Web Bytes, we strive to ensure customer satisfaction with our services. This Refund Policy
details the circumstances under which you can request a refund and the procedures to follow.
2. Refund Eligibility
- Conditions for Refund: Refunds may be issued if our services or products do not
meet the agreed specifications or if there is a significant issue with the delivery. Refund
requests must be made within 14 days from the date of purchase.
- Non-Refundable Items: Certain items or services may be non-refundable, including
those that have been fully delivered, customized, or if you have already received access to the
digital content.
3. Requesting a Refund
- Conditions for Refund: To request a refund, please email us at
info@dublinwebbytes.com with your order details and a clear explanation of the issue. We will
review your request and determine eligibility based on the information provided.
- Response Time: We aim to respond to refund requests within 7 business days.
Please ensure you provide all necessary information to expedite the process.
- Refund Method: Approved refunds will be processed to the original payment method
used at the time of purchase. Please allow additional time for processing, depending on your
payment provider.
4. Refund Processing
- Processing Time: Once a refund is approved, it will typically be processed within
7 working days. The time it takes for the refund to appear in your account may vary depending on
your payment method and bank.
- Exceptions:Refund processing times may be affected by factors beyond our control,
such as bank delays or payment processor issues.
